Privacy Policy

Valo Smart City is a capital enabler and smart infrastructure development partner. Our headquarters are at 3301, The One Business Towers, Sheikh Zayed Road, Dubai, UAE, with additional offices in the United Kingdom, Europe, and the USA.

For privacy questions or requests, contact Naveed@valo.global.

This policy covers personal information collected through our public website and when you contact us about a project, partnership, or media inquiry. It does not cover separate product agreements, financing arrangements, or Valo360 platform contracts, which may have their own terms.

Inquiry details you choose to send. Our contact form opens your email client and pre-fills fields such as name, organisation, role, email, country, project type, and message. We receive that information when you send the email to us. We do not operate a separate account system or payment checkout on this website.

Technical information. Like most websites, our hosting environment may automatically process standard server or access logs (for example IP address, browser type, pages requested, and timestamps) to operate, secure, and troubleshoot the site.

Cookies and analytics. The current marketing site is not designed around marketing cookies or third-party analytics dashboards. If that changes, we will update this policy.

We use personal information to respond to inquiries, evaluate potential collaboration, operate and secure the website, communicate with you about your request, and comply with applicable legal obligations.

We do not sell personal information. We may share information with service providers who host or support the website, professional advisers, or other parties when required by law, to protect rights and safety, or with your direction in the context of a project discussion.

Valo works across multiple regions. Information you send may be accessed from or processed in the UAE and other countries where we or our service providers operate, subject to applicable law and appropriate safeguards for the context of the communication.

We retain inquiry and related correspondence for as long as needed to follow up on your request, maintain business records, and meet legal or regulatory requirements. Technical logs are retained only as long as reasonably needed for security and operations.

Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask questions about how it is used. Contact Naveed@valo.global. We may need to verify your request and will respond within a reasonable period.

This website is directed at business, government, and professional audiences. It is not intended for individuals under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of the page will change when we do. Continued use of the site after an update constitutes notice of the revised policy for website visitors.

Email: Naveed@valo.global

Headquarters: 3301, The One Business Towers, Sheikh Zayed Road, Dubai, UAE